About The Unblock Doc
We chase the work other plumbers avoid. Genuine 24/7 emergency response for West Gippsland and Outer East Melbourne.
Fast, Reliable Plumbing and Drain Services
When plumbing or drainage problems strike, you need someone who will respond quickly, identify the problem and get the situation under control.
The Unblock Doc provides dependable emergency plumbing, blocked-drain clearing and drainage services for homes, businesses, property managers and commercial properties. Whether you are dealing with an overflowing toilet, a blocked sewer, a leaking pipe or an urgent plumbing problem, we provide practical solutions with clear communication from start to finish.
We service Drouin, Warragul, Pakenham, Melbourne's eastern suburbs and surrounding areas.
24/7 Availability
Always on-call, always ready to respond.
Fully Licenced
Professional, insured, and compliant.
Rapid Dispatch
Fast response across our service area.
Honest Pricing
Clear $350 call-out fee for emergencies, which covers the first hour of attendance.
We Chase The Work Other Plumbers Avoid
The Unblock Doc was created because many plumbing companies advertise 24/7 emergency services but fail to answer calls after hours. The business fills this gap by providing genuine emergency plumbing, blocked drain clearing, and make-safe services day and night.
We have collectively built up a service to do after hours emergencies and make safes through identifying a gap in the market, as not a lot of people chase after hours work. We still work during the day doing all the same stuff we do at night as well.
While the company also provides general plumbing services during normal hours, its core strength is rapid emergency response. When you call The Unblock Doc, a real plumber answers — not voicemail.
Emergency Plumbing Call-Outs
Plumbing emergencies can cause serious damage if they are not dealt with quickly. We provide responsive emergency and after-hours plumbing assistance to help protect your property and restore essential services.
What we attend
- Burst or leaking pipes
- Overflowing toilets
- Blocked drains and sewers
- Water leaks
- Failed taps, toilets and plumbing fixtures
- Urgent plumbing make-safes
- Stormwater and drainage problems
- Loss of water to plumbing fixtures
- Plumbing problems requiring immediate investigation
Our approach
We focus on finding the source of the problem rather than simply treating the visible symptoms.
Our Primary Services
Our team handles the full range of emergency plumbing, drainage and make-safe services so your property is restored fast.
Burst Pipes & Water Leaks
Emergency repair for burst pipes and water leaks to prevent property damage and restore water supply. We isolate the leak, repair the damage and test the system to ensure it's safe.
Overflowing Toilets & Sewage
Fast response for overflowing toilets and sewage backups to protect your property and health. We clear the blockage, sanitise the area and address the root cause.
Gas Leak Detection
Professional gas leak detection and repair to ensure your home or business is safe. Using specialist equipment, we locate the leak and carry out repairs to restore safety.
Storm Damage Make-Safes
Emergency make-safe services after storm damage to secure your property and prevent further harm. We board up, tarp, and stabilise damaged areas until permanent repairs can be done.
Hot Water System Failures
Rapid diagnosis and repair of hot water system failures to restore your hot water supply. We handle all types of systems — electric, gas, solar and heat pump.
Hydro-Jetting for Blockages
High-pressure water jetting to clear stubborn blockages in drains and pipes. This eco-friendly method removes grease, roots, debris and scale without chemicals.
CCTV Drain Camera Inspections
Advanced camera inspections to identify the exact cause of drainage problems. We provide a detailed report with footage so you can see the condition of your pipes.
Tree Root Removal
Professional removal of tree roots from drains and pipes to restore proper flow. We use cutting tools and hydro-jetting to clear roots and prevent regrowth.
Blocked Stormwater & Downpipes
Clearing blocked stormwater drains and downpipes to prevent water damage. We remove leaves, mud, roots and debris to keep water flowing away from your property.
Toilet, Sink & Shower Unblocking
Fast unblocking of toilets, sinks, and showers to restore normal function. We use specialist equipment to clear blockages without damaging your fixtures.
Bathroom Renovations & Leak Detection
Complete bathroom renovations and professional leak detection services. From design to fit-off, we handle all plumbing aspects of your renovation with precision.
Pipe Repairs
Repair and replacement of damaged, burst or leaking pipes to restore water supply and prevent further damage.
Hot Water Installations
Professional installation of new hot water systems for residential and commercial properties.
Plumbing Maintenance
Scheduled plumbing maintenance for homes, rental properties, and commercial sites to prevent unexpected emergencies.
Make Safe Plumbing
Emergency make-safe services to stop active damage and secure the property until permanent repairs can be completed.
After Hours Plumbing
Genuine after-hours plumbing response, not voicemail. We answer night calls and dispatch immediately.
Commercial Plumbing
Drainage maintenance, blocked drain clearing and emergency services for commercial kitchens, offices, and property managers.
Residential Plumbing
Comprehensive residential plumbing for homeowners, tenants, landlords and property managers across our service area.
Stormwater Drains
Clearing stormwater blockages caused by leaves, mud, roots and debris to prevent water pooling and property damage.
Why Choose The Unblock Doc?
Fast Response
Urgent plumbing and drainage problems are treated as a priority. We aim to attend quickly and keep you informed about arrival times.
Specialist Drain-Clearing Equipment
We use professional equipment suited to toilet blockages, internal drains, sewer lines and larger drainage systems.
Clear, Honest Communication
We explain what we find, what is required and the available options without unnecessary technical language.
Practical Solutions
We focus on restoring service, protecting the property and identifying the underlying cause of the problem.
Residential and Commercial Assistance
From a blocked household toilet to drainage problems affecting a large commercial property, we can assess the situation and determine the appropriate solution.
Local, Dependable Service
The Unblock Doc is committed to building a strong reputation through reliable service, professional workmanship and satisfied customers.
Commercial and Property Maintenance
Drainage problems can interrupt business operations, inconvenience customers and create health or safety concerns.
The Unblock Doc works with property managers, real estate agencies, restaurants, cafés, commercial kitchens, retail premises, offices, builders, body corporate properties, accommodation providers, industrial and commercial sites.
Our Service Area
Based in Drouin and Belgrave, we cover a 100-kilometre radius servicing West Gippsland and Melbourne's Outer East.